Eastern Iowa's Heating & Cooling Specialists

Common HVAC Questions:

Why is it important to regularly maintain my home comfort systems?
Just as your favorite vehicle requires you to put air in the tires, change the oil, and check out any unusual noises, a home comfort system requires periodic maintenance for optimal performance. Your home comfort systems should be regularly inspected by a qualified technician. Our technicians will check wiring and connections, clean parts and inspect them for wear, replace filters as needed, and test the total operation of your air conditioner and furnace. We recommend servicing your A/C in the spring and your furnace in the fall to ensure your comfort during seasonal temperature extremes.

Do you offer equipment maintenance agreements?
Comfort Solutions provides both residential and commercial service agreements. Air conditioners are serviced in the spring, and furnaces are serviced in the fall. Maintenance customers also receive 15% off of material purchases and labor rates. Call for more information!

What is the average life of a furnace or air conditioning system?
The life of a system varies depending on how much it’s used and how regularly it’s checked or serviced. Generally, the average life span of a furnace or air conditioner built in the 1970s or 1980s is about 15 years, though individual units vary. Newer units are expected to last even longer. We recommend replacing most units older than 20 years.

What is the price for replacing a furnace or air conditioning system?
Comfort Solutions is happy to provide free estimates. We include recommendations for equipment as well as information on possible rebates and promotions. Comfort Solutions is generally able to provide same-day estimates—call today!

Will my new furnace work differently than my old one?
Furnace technology has advanced significantly in recent years. Modern furnaces are designed to provide more even and efficient heating than older furnaces, which can impact both how your system operates and what you notice about your system.

To better regulate temperatures and airflow, modern furnaces move more air over the heat exchanger. The air that comes out of your furnace registers may not seem as warm as the air from your old furnace, but overall airflow is improved. Better airflow means better comfort.

New furnaces are also designed to integrate with high-efficiency air conditioners, so furnace blowers are made more powerful to accommodate add-on cooling. Since cold air is much heavier than warm air, your system needs an extra boost from the blower to deliver cool air throughout your home. If you have an older home, this performance boost could produce unfamiliar sounds. To minimize sound levels, choose a variable speed product, which automatically changes speed to meet the airflow needs of both heating and cooling cycles.

How can I control energy costs?
When selecting a new system, pay close attention to the SEER (Seasonal Energy Efficiency Rating) of the air conditioner and AFUE (Annual Fuel Utilization Efficiency) rating of the furnace. The higher the SEER or AFUE rating, the higher the savings. Comfort Solutions is happy to help you determine which unit is best suited to your needs.

What is the best thermostat for my heating and cooling systems?
Choosing the right thermostat to control the operation of your HVAC systems depends on the equipment you have. Comfort Solutions and Lennox offer a complete line of thermostats, both programmable and non-programmable. Each is designed to maximize the performance of your current system. Comfort Solutions is happy to help you choose the thermostat best suited to your needs.

When should I change my air filter?
You should inspect and/or clean your air filter every month to keep your equipment running at peak efficiency. If it’s necessary to replace your air filter, Comfort Solutions has a wide variety in stock.

Should I cover my outdoor unit in the fall and winter?
Covering the unit is not necessary, especially if you have a heat pump that runs all year long. In fact, covering an entire unit may actually trap moisture inside. If you’re concerned about leaves and debris inside the housing, Comfort Solutions has optional short covers available for purchase.

What are the benefits of installing a whole-house humidifier?
Long winter months mean central heating, and being confined indoors with unnaturally dry air. Whole-house humidifiers put moisture in the air, making harsh, dry air easier and more comfortable to breathe. Whole-house humidifiers use mist instead of hot steam, which keeps the entire house at the desired humidity level—no more carrying a humidifier from room to room.

What is Indoor Air Quality?
Indoor Air Quality (IAQ) refers to the quality of indoor air as it relates to the health and comfort of the building’s occupants. According to the Environmental Protection Agency, your exposure to air pollutants can be up to 100 times higher indoors than outdoors. The American Lung Association estimates that most people spend 90% of their time indoors, so clean indoor air is very important. The Dave Lennox Signature Collection PureAir™ air purification system removes all three sources of contaminants (particles, bioaerosols, and odors), and combines air filtration and purification capabilities into one integrated system.

How does an air conditioner work?
An air conditioner makes your home cooler by removing heat from the indoor air and transferring that heat outdoors. Heat is extracted from the home by passing indoor air across a refrigerant coil in the indoor unit. Refrigerant lines then carry the heat to the outdoor unit, where it is released. The cooling cycle continues until the indoor temperature reaches the thermostat setting.

What does the Lennox Quality Care Limited Warranty on new equipment cover?
The Lennox Quality Care Limited Warranty covers qualifying parts for five years after purchase. For complete details, refer to the warranty sheet provided with your unit. Lennox dealers may also provide a labor warranty or an extended warranty for your new equipment.

What is the Lennox 10-Year Extended Limited Warranty Program?
The Lennox 10-Year Extended Limited Warranty Program extends the basic coverage provided by the Lennox Quality Care Limited Warranty. Qualifying parts are covered for an additional five years beyond the basic warranty period. This provides a total of 10 years of warranty coverage on qualifying parts.

I currently have an R-22 air conditioner that needs to be replaced. Does Lennox offer R-22 equipment? Should I consider switching to R-410 equipment?
R-22 equipment began being phased out of production in 2010. Some limited inventory may be available in select warehouses, but R-22 will be obsolete after 2020. Because R-410A is the current industry standard, it would be wise to consider R-410A systems.

Does Comfort Solutions sell fireplaces or water heaters?
As a Lennox Hearth Products dealer, Comfort Solutions has a wide variety of gas and wood-burning fireplaces and accessories available. We are happy to help you decide which products are best suited to your needs.

Our lineup of A.O. Smith water heaters can handle all of your water heating needs. Comfort Solutions is happy to help you decide which product is right for you, as well as offer information on water heater replacement rebates.